Code of conduct and internal investigations Courses

Learning Resources

KPS & Associates has extensive experience in the design and delivery of misconduct, discipline and code of conduct investigation courses. KPS staff have extensive experience in conducting misconduct, discipline and other code of conduct related investigations in the public and private sector. This experience has been used to design a training program for individuals who are seeking the knowledge and skills to conduct workplace discipline and code of conduct related investigations on behalf of their employer or a third party. This is a non-accredited course.

Code of Conduct and Internal Investigations 5 day workshop

Conducting workplace and internal investigations is a task that many workplaces place upon their management and human resources staff. Due to the complexities surrounding these types of investigations it is essential that those conducting investigations that may amount of breaches of discipline, misconduct or potential corrupt conduct have a clear understanding of the investigative process.

This course will give delegates an understanding of the workplace investigation process and related investigation techniques. This course is ideal for new and experienced internal investigators, managers, HR personnel and other government or private sector individuals who are required to conduct investigations into Code of Conduct breaches, misconduct, or potentially corrupt conduct in the workplace.

The workshop is run in small groups comprising theory and group work. The fundamentals of disciplinary investigations are combined with practical exercises related to a simulated code of conduct investigation.

5 day program content

  • The role of an internal investigator
  • The concepts of natural justice and procedural fairness
  • Identifying and managing conflicts of interest
  • Investigation planning and developing terms of reference
  • Elementising allegations
  • Developing and drafting letters of allegation
  • Record keeping and maintaining running sheets
  • Planning, handling and collecting evidence
  • Conducting investigative interviews with complainants and witnesses
  • Preparing meeting notes and witness statements
  • Conduct formal records of interview with respondents
  • Evaluating and reviewing evidence using an evidence matrix
  • Making findings on the balance of probabilities
  • Writing an investigation report
  • Developing referral reports and briefs of evidence

Course Fees

The cost of the non-accredited 5 day program is $1950 + GST per person.

For in-house courses a discounted rate is available for courses of 8 participants or more. The course cost includes a course handbook, certificate of attendance and morning and afternoon refreshments.

The course can be customised for delivery in shorter time frames. Contact our office for further information and costings.

Participants attending this course have the option to enrol in the PSP40416 Certificate IV in Government Investigation at the completion of this program for no extra cost. Participants will be enrolled in the KPS online program and complete course assessment at no extra cost. Enrolment in the CIV will only be available for a period of 12 months post completion of the internal investigation course. Enrolments after this 12 month period will be subject to the standard enrolment fee for this qualification.

Register your interest

The Code of conduct and internal investigations training courses can be delivered in house to client agencies or at one of our public courses.

Click on the ‘enrol now’ link to register your interest in one of these courses. Upon enrolment KPS will register your details and confirm your attendance at least six weeks prior to the scheduled course being conducted. Payment will only be required upon confirmation of your attendance.

Public courses are subject to sufficient participation numbers of 10 places per workshop minimum. Minimum numbers are required for training to proceed. If minimum numbers are not met we reserve the right to cancel, postpone or reschedule a course.